Lots of users who begin using their 1st web hosting account, or switch companies, normally have questions in regards to how certain things are executed or experience obstacles when setting up various things like emails, site settings, and so on. For this reason, some hosting companies have compiled documentation with popular questions and issues in order to help their customers get info quickly and seamlessly. As a result, the client care staff representatives can focus on real problems that given customers may be encountering, since the solution for the smaller things will be available on the web and clients will be able to easily solve them without contacting the customer care staff. Having elaborate documentation is truly important, particularly for new users without any experience, since the web hosting service entails a vast number of features and lots of individuals can become perplexed about what to do. A good knowledge base can both help you carry out the tasks that you want and learn how the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

All web hosting packages that we’re offering come with an elaborate knowledge base where you can find all you may ever need to know in regards to your web hosting account. Irrespective of whether you are aiming to create a brand new MySQL database, to forward a domain name using an .htaccess config file or to set up an email address on your desktop PC or telephone, you can simply read our step-by-step help articles and all the information that you need will be there. When you visit a specific section of the Hepsia hosting Control Panel, you can see articles that are related to the functions that can be accessed through it. In case you wish to check the whole collection of articles and get familiar with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to encompass any complication that you might run into, but in case you don’t find the info that you wish, you can always touch base with us, as we’re on duty 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include extensive online documentation where you will find information about all the features that our created-developed Hepsia hosting Control Panel offers, in addition to solutions to various questions and obstacles that you may come across. All configuration guides include elaborate instructions, which means that you will not have to worry about overlooking something if you are intending to export a MySQL database, for instance. The troubleshooting articles cover a variety of feasible reasons for certain issues and the solution for each of them, so if you’re unable to send emails even though you have the right settings, for example, you can quickly find out what the reason may be and repair the problem with a couple of mouse clicks in your email client. As Hepsia offers quite a few features, you’ll be able to find applicable articles in every single section. In case you would like to check out all help articles, you can use the Help menu, which is located in the top right-hand corner of the window.