There're lots of web hosting suppliers available, yet most of them are resellers who have limited resources, especially in terms of support. A good way to distinguish them is the option to get in touch with the company over the phone. The level of support that you will have via this channel of communication may vary depending on the supplier - a few of them provide you with experienced phone support, various others offer common and customer support only as some issues are more time-consuming and it is quicker to be resolved via a trouble ticket, particularly if the issue has to be escalated. However, it is good to know that you can contact your web hosting provider since there're plenty of small-scale problems that can be resolved effortlessly and in a very timely manner with a call, not mentioning that you're able to get more information regarding the services even before you become a client.

Phone Support in Web Hosting

In case you choose to buy one of our web hosting packages, you will be able to get in touch with our support team via phone for 14 hours every day. We can help you select the most suitable package for your web sites because we realize that it is better to discuss this kind of matters with a live person. In case you already have an account, we can assist you with all your sales/billing questions as well as general matters, even with some technical troubles that don't involve a lot of time or escalation to a system administrator since it is better to open a support ticket for time-consuming matters in order to have the entire correspondence in a single place. We now have telephone numbers in the US, the United Kingdom and Australia, so you are able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we supply. Considering that some issues are more difficult and time-consuming, you may have to open a support ticket if you come across such an issue, but for all the billing, general or minor technical issues you can always phone us and we'll help you in a timely manner so as to save you the time you'll need to spend on opening a ticket. Even if you do not have an account yet, you'll be able to find out if you can host your websites on our innovative cloud platform or you will be able to receive any other general info on our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia plus a worldwide number, which means that you will be able to call the one which is closer to your location.