Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all our web hosting packages packages, which means every single support inquiry you post is going to be answered to in less than 60 minutes max. Our support staff members are qualified to easily remedy any situation and to ensure that you get reasonable information on any trouble that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is provided by a team of qualified professionals who will be able to react to your inquiry straight away. You can easily get hold of the technical support crew by opening a customer assistance ticket from your Web Hosting Control Panel or by submitting us an e–mail message. On working days, you may also call us on the phone or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guide while performing tasks within the Control Panel, you’ll be able to always press the Help button and pick your issue in the list of articles that will pop up. We have also turned almost all of the articles and reviews into training videos. The list of video lessons will come up if you click on the Videos button available in each section.